Content, Communications & Marketing / Media Production Lead(s)

We're hiring one or more creative, strategic Lead(s) to join our team full-time. We're seeking candidates with a background in content and communications, and expertise in either marketing or media production – or ideally both.

Our Leads help our mission-driven clients achieve their communications objectives by conceptualizing and implementing project strategies. You will lead specialized projects, as well as components and stages of larger initiatives, providing your expertise at various points, from early-stage conceptualization to later-stage implementation and dissemination. You will also develop client relationships and manage both internal and external team members. This role works closely with the CEO, the Director of Research & Digital Learning Initiatives, other Leads, internal team members, and external clients and partners.

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Key Responsibilities

All Leads at Sandbox hold the same core responsibilities:

• Project Management: Translate strategies into well-scoped project plans and roadmaps. This includes owning the project's scope, timeline, scheduling, and resourcing to ensure it stays on track and is delivered on time and within budget. For your projects, manage cross-functional teams and coordinate workflows.
• Client Management: As the main point of contact for clients and partners, you will build and maintain strong client relationships, ensuring clear and proactive communication and providing strategic advice. This ensures that all strategic messaging and client goals are fully captured and reflected in the project's outputs.
• People Management: Support, mentor, and manage the performance of direct reports, if relevant. Oversee external partners and vendors. Provide creative leadership to internal teams and external freelancers, ensuring alignment across all project stages.
• Innovation & Industry Leadership: Contribute your technical expertise and industry knowledge to proposals and grant applications. Track trends in AI in your specific area of expertise and spearhead the identification and implementation of strategies to leverage AI tools to support your work.

Depending on your background and skills, you would join the company as a Content & Communication Lead with either a specialty in marketing or media production. Your projects and technical/creative contributions will be focused in the following areas based on your profile:

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Content, Communications and Media Production

• Writing & Media Conceptualization: Conceptualize and develop creative concepts for a variety of formats, ensuring all written and visual content aligns with strategic objectives. This includes creating pitch decks, moodboards, video shotlists, and scripts. You will also produce written content for various media formats, conduct visual and story research, and review and edit content from other team members.
• Post-Production Supervision: Alongside other leads and team members, oversee post-production workflows for various media projects. You will provide creative direction and oversee the editing process to ensure narrative cohesion, visual quality, and alignment with project messaging and tone.
• Live-Action Production: Support production of live-action video shoots, ensuring content capture aligns with storytelling and messaging objectives. You will also activate and brief film crews and other production personnel, and conduct participant interviews during filming as needed.

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Content, Communications and Marketing

• Writing & Conceptualization: Conceptualize and develop creative concepts for a variety of written formats, ensuring all content aligns with strategic objectives. This includes creating communications and marketing strategies and pitch decks. You will also produce written content for various formats and review and edit content from other team members.
• Marketing Research & Strategy: Lead the conceptualization and planning of integrated marketing campaigns, from audience positioning to channel mix. You will also develop marketing implementation plans with clear objectives, tactics, and KPIs, and conduct audience and stakeholder research.
• Performance Monitoring & Evaluation: Execute digital tactics (SEO, SEM, social, email, content) to drive campaign performance. You will also track and analyze KPIs using analytics tools, report on the impact, and optimize future strategies based on data insights.

Background & Experience:

• 5–10 years of experience in marketing, media, communications, or related sectors. Ideally, two years of that experience should be in a leadership role.
• A university degree, college diploma, industry certification, or other formal training equipping you with skills outlined for the role.
• A proven track record of successful project delivery, and a history of developing and implementing high-impact content and communications. The ideal candidate will have a strong interest and track record in visual design, media and emerging technologies.

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Core Competencies:

• Leadership & Innovation: Provides creative and technical direction, ensuring innovation and high-quality results.
• Accountability & Integrity: Takes ownership for project outcomes and team success.
• Communication & Collaboration: Communicates effectively across stakeholders; builds strong client and team relationships.
• Planning & Organization: Manages multiple complex initiatives under tight timelines, with organized, goal-aligned planning.

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Core Creative and Technical Skills and Tools:

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For both roles:

• Strong skills in writing and content development.
• Proficiency with project management software (e.g., Teamwork, Jira, Notion, Asana, Google Suite) and a range of generative AI tools relevant to your area of expertise.

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For Content, Communications & Media Production profile:

• Creative Skills: Strong skills in conceptualizing, writing, and executing high-impact media and communications content, including experience with scriptwriting, storyboarding, and visual and thematic research. Strong understanding of media production workflows, such as animation, video, and graphic design.
• Production Skills: Experience producing live-action video shoots, briefing film crews, and conducting interviews. Ability to oversee post-production workflows and provide creative direction during the editing process to ensure narrative cohesion and quality.
• Tools: Proficiency with relevant software for media production (e.g., Adobe Creative Suite), design (e.g., Figma).

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For Content, Communications & Marketing profile:

• Marketing & Analytics Skills: Strong qualitative and quantitative research skills for developing audience positioning, channel mix, and integrated marketing campaigns. Knowledge of digital tactics like SEO, SEM, social media, and email marketing, and the ability to track and analyze KPIs using analytics tools. Track record in translating research into evidence-based reports and presentations.
• Tools: Proficiency with relevant software for marketing (e.g. e.g. HubSpot, Mailchimp), research (e.g. Dovetail, Qualtrics, Google Analytics), data visualization (e.g., Looker Studio, Power BI).

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Bonus if You Have:

• Experience in a creative agency setting.
• Experience working with public sector or educational clients.
• Experience with immersive or interactive media formats.
• Experience with program evaluation or social impact campaigns.
• Experience working on digital learning products.
• Fluency in French and/or Spanish.

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Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!